Safety and security is our top priority when transporting our clients’ assets. There are some shipments, however, that require an even greater level of care. For those shipments, we provide White Glove Services.
At Legacy Logistics, our white glove services utilize specialty trained drivers and equipment to ensure the safety and security of our clients most delicate freight. This service was developed to support shipments that require special material handling, temperature-controlled transport, or specific pick up and delivery instructions.
Our experienced client services team is the foundation of this service. Our team understands how to manage unique shipments and works to develop solutions to fulfill the needs of each client. Additionally, our team of carriers utilize a variety of equipment, such as blanket wrap, logistics straps and load bars to best service the pickup and delivery requirements of each shipment.
Our team works to understand each shipment. If necessary, we will arrange multi-person pickups and deliveries.
We transport to events, business locations and commercial destinations. Our delivery team will ensure shipment items are unloaded and placed in prespecified locations.
Our white glove services are developed with a timeline in mind. If deliveries need to coincide with an installation crew or require after hour deliveries, for example, we will make it happen. Whatever the delivery need, we will provide a solution.
Our experienced team of carriers will properly package and secure freight in preparation for transport. Upon delivery, our team will remove any materials used during shipping or unpacking.
A live person is always available to take your calls. Our client services team is on-call, ready to respond to your needs.
Our system automatically emails shipment status updates from pick up to proof delivery.
“Your team has handled very critical shipments for us and has helped get us out of a few binds. From the first call or email, your people are extremely helpful, knowledgeable and professional, and I rest easy knowing that the freight is in your hands, because you’ve never let me down. “